FAQs
Have questions? We’ve got answers
At Hickory Bright Cleaning, we want your experience to be simple and stress-free. Below are answers to some of our most frequently asked questions, including what’s included in our services and what is not. While we cover most standard cleaning needs, certain specialized tasks may be excluded.
Frequently Asked Questions
Terms & Conditions
To ensure the safety of our team, protect your property, and maintain the highest quality standards, certain services are not included in our cleaning offerings. These exclusions are based on insurance limitations, safety regulations, and the need for specialized equipment or handling.
Please review the following list of services that are not provided:
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Lifting or moving items weighing over 25 lbs, including large or heavy furniture
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Cleaning pet waste or heavily soiled areas
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Removal or cleaning of mold, mildew, or biohazardous materials
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Deep stain removal or restoration services
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Landscaping, outdoor maintenance, or yard work
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Cleaning of garages, patios, or exterior areas
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Pest control or extermination services
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Post-construction cleaning involving heavy debris or hazardous materials
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Cleaning of blinds or fixtures that cannot be safely reached from the floor
By booking our services, you acknowledge and agree to these limitations. If you have specific requests or are unsure whether a task is included, we encourage you to contact us in advance so we can best assist you.
